For the purpose of the General Data Protection Regulation (EU) 2016/679 and any successor legislation (the "Data Protection Legislation"), the data controller responsible for your personal data is Weava Limited.
3. The data we collect about you and how your data is collected
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer the following personal data:
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
4. If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you, or the services that you have requested from us. In this case, we may have to cancel or terminate the services we are providing to you, but we will notify you if this is the case at the time.
5. Informing us of changes to your personal data
Your co-operation in helping us to keep your personal data accurate and current is important. Accordingly, please keep us informed if your personal data changes during your relationship with us.
7. Third-party links & other websites
8. The purposes for which we will use your personal data and how we will use it
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
We have set out below a description of the ways we may use your personal data:
We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You may receive marketing communications from us if you have provided us with your details, requested information from us or received services from us and, in each case, you have not opted out of receiving that marketing.
You have the right to withdraw consent to marketing at any time by contacting us.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you.
We will get your express opt-in consent before we share your personal data with any third parties for marketing purposes.
Where you opt-out of receiving marketing messages, this will not apply to personal data provided to us as a result of a service delivery, service experience or other transactions.
11. Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
12. Disclosure of your personal data
We may have to share your personal data with the following third parties (among others) for the purposes set out in paragraph 8 above:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
13. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
However, please note that the transmission of information via the internet is not completely secure. Although we will do our utmost to protect your personal data, we cannot guarantee the security of your data transmitted to our website.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
14. International transfers
Some of our external third party service providers may be based outside the European Economic Area ("EEA") so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring that your personal data is only transferred to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission or if they are part of the Privacy Shield, which requires them to provide similar protection to personal data shared between Europe and the US.
15. Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
16. Your legal rights
Under certain circumstances, you have rights under Data Protection Legislation in relation to your personal data. You have the right to:
If you wish to exercise any of the rights set out above, please contact us.
You also have the right to make a complaint at any time to the Information Commissioner's Office ("ICO"), the UK supervisory authority for data protection issues http://www.ico.org.uk. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
17. Access to your personal data
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
You should anticipate that it may take time to process your application for access as there may be a need to retrieve information from storage and review it in order to determine what information is relevant. Although we try to respond to all legitimate requests within one month, occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
19. How to contact us
Our full contact details are:
Weava Limited (registered number 10664679)
Postal address: Amelia House, Crescent Road, Worthing, West Sussex, BN11 1QR
Email address: firstname.lastname@example.org